Value Added Services

Wine Updates

Automated Wine Updates

All Tiare products include the functionality to update your wine list anywhere at any time, but for those operations that would prefer more assistance, Tiare can lend a hand. With this service, just send your new wine inventory to Tiare staff and they will upload descriptions and labels into your system. The tiered program allows flexibility based on the frequency and number of items to be updated.

Staff Units

Staff Units

Improve efficiency and productivity by adding Tiare Staff Units to a Tiare guest solution. The Staff Unit can page staff when a guest is ready to order or requires assistance, as well as display to staff the items are on a guest’s Consideration List. With a POS-integrated system, the Staff Unit can also serve as a mobile POS terminal, allowing staff to submit guest orders directly from the table. Staff can be paged not only by the guest, but also by other staff when orders are ready for pick up at the kitchen or bar.

CRM

CRM Module

Leveraging your customer base is important to encourage repeat business as well as attract new customers.  Allow guests to e mail, facebook, or tweet the name and label of their wine and beverage selections from the Consideration List™ on Tiare’s Wireless WineList product or VIPSeat Restaurant product.  The restaurant is provided a record of the name of the customer and the items which they sent. Use information as a tool in creating new marketing programs and products.

POS Interface

POS Interface

Enjoy labor savings and provide guests with faster service by integrating the point of sale to any of Tiare’s products. Tiare provides interfaces to the most popular POS systems to seamlessly provide order and transaction functionally to your Tiare system.  Have a proprietary POS system?  Tiare’s development team can customizes an interface so you can take advantage of the speed and convenience of having guests orders go directly into the POS and print to the kitchen or bar.

Inventory Interface

Inventory Interface

Allow collection and management of wine inventory data, including purchases, sales tracking, accounting interface and management of guest menu display.  Seamlessly reduce inventory as guests deplete wine selections with an interface from Tiare systems to your inventory management system.  Tiare interfaces with the most popular inventory management systems to provide an important tool to save time increase efficiency. Using a spread sheet or outdated inventory management system?  Tiare can provide an inventory management system with features like bar code scanning. Data collection options such as hand-held scanners, bar code printers are available.

Language Pack

Language Pack

Allow guests to feel at home and facilitate improved commutation with the addition of a language pack to any Tiare product.  Options include static language display or dynamic language display, which translates for you in real time. Language packs are available in economical packages of 4, 6 or 8 languages or you can purchase a la carte.

Design and Photography

Design & Photography Services

Whether you are an independent restaurant or a corporate hotel, Tiare’s Design Studio will ensure that the look and feel of your product reflects your brand and aesthetic. Clients can utilize the Design Studio to create backgrounds, color schemes, photography and logos to ensure the perfect product to reflect your restaurant’s theme. Tiare’s professional photographers can capture images of your entire menu, including food specials, beverages and specialty cocktails. Tiare’s videographers can record the chef preparing a signature dish or the sommelier describing a notable wine or the features of the wine list.

Training Services

Training Services

With over a decade of experience in providing mobile ordering solutions for restaurants and hotels, Tiare has a profound understanding of how introducing the technology can impact your staff and the guest.  The success of any wireless menu system is its ability to be embraced by both the staff and the guest. Tiare’s professional training services will provide your staff the tools to seamlessly integrate the technology into your current service operations. Tiare will also provide your staff tools to interact with the guest and the technology, so the guest feels the technology is enhancing the outstanding and personal service already being provided by the staff.

Custom Cases

Custom Guest Unit Cases

Tiare offers for the guest tablets, handmade menu cases, with a 30-day lead-time.  Cases are made to Tiare’s custom specifications, which include limiting guest access to physical ports and buttons.  These cases are made to endure under the sometimes harsh conditions of a restaurant, but are elegant and beautiful and can be branded to your specifications.